All software has Defects due to the nature of the development process. Some defects are revealed during testing, some of them stay hidden until the end-users start to utilize the product.

In our projects, we do not try to reveal all Defects, since it's impossible and such intentions will lead to Schedule and Cost overrun. We try to find as many Defects as possible during project lifecycle, so that the residual Defects do not block the project release.

All other Defects are removed during warranty defect removal period, after you identify and report them.

We guarantee that corrective actions are initiated for reported Defects within five business days.